Red Cashmere Scarf

Thanks for choosing SUNXZZ, we appreciate your decision to proceed with the payment. To make the payments at our online store safe and secure enough, we have adopted the lastest payment encryption technology. At the same time, our website has applied the SSL(encryption link) to avoid any information leakage.

For more questions, please contact our dedicated customer support team at support@sunxzz.com. Rest assured that we will prioritize your inquiries and work diligently to provide you with the necessary clarification and resolution as quickly as possible.

We work with the most popular banks and e-commerce payment experts. Currently, we support PayPal, and credit/debit cards. Kindly check the below information to know more details:

Pay with PayPal

PayPal is a popular e-commerce digital payment around the world, and our online store supports this method of payment. You can now proceed with your payment easily, quickly, and securely with PayPal at our online store.

Pay with Credit/Debit Card

Our online store in the US supports credit/debit card issued by Diners Club, Discover, Master Card, Visa, and American Express.

When you decide to pay with a credit/debit card, you need the following information to proceed with the secure payment: the name on the card, the card number, the month and year when the card expires, and the digital security code.

Please notice that SUNXZZ does not save your credit/debit card number and personal information entered into the payment field when you proceed with a payment. For questions about the transactions on your bank card, please contact the bank that issued your credit/debit card.

Kindly note that if you pay by credit card, your payment could somehow be denied at the checkout by our system in defense against possible credit card fraud. It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined.

Under such circumstance, here are 3 solutions for you:

1. If you have a PayPal account, please try to pay by PayPal.

2. If you do not have a PayPal account, please select PayPal still at the checkout page & click the complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal).

3. Please switch to your other credit/debit cards.

As following steps:

Step 1. Select PayPal (even if you don't have a PayPal account)

Step 2. Click on "Pay with Debit or Credit Card"

Step 3. Fill in your credit card info and complete your order.

Shipping

Free Shipping on all orders.

Orders are processed within 1-2 business days.

After your order is processed you should receive your tracking information right away.

You can track your order's journey right on our website. Deliveries take on average 5 - 10 business days.

NOTE: For shopping on SUNXZZ, there are no other charges except the cost of the product, please rest assured to enjoy.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request.

If you need to return an item, please email support@sunxzz.com